— Engagements
Three engagements.
Each with a clear purpose.
Our practice is built around three distinct engagement types. Each addresses a specific category of AI problem. Each has a defined scope, a stated price, and documented deliverables.
Back to Home— Our Methodology
How we approach every engagement
All three of our engagement types follow the same underlying discipline: define the problem in writing, agree on what success looks like before any work begins, build evaluation infrastructure before building models, and close with structured knowledge transfer to your team.
The specific deliverables, timeline, and cost differ across engagement types, but the methodology does not. We do not apply different quality standards depending on the size of an engagement. A Senior Briefing receives the same level of preparation and post-session documentation as a multi-month Capability Build.
We work in English throughout. Written deliverables are in English. For clients with Malay-language preferences in internal communications, we can discuss arrangements at scoping.
Shared across all engagements
Written problem statement
Agreed and signed before any work begins
Success criteria definition
Measurable outcomes agreed upfront
Evaluation before building
Test infrastructure precedes model work
Structured knowledge transfer
Documentation reviewed with your team at close
Engagement 01
End-to-End Capability Build
A substantive engagement, typically three to four months, in which we work alongside an operating Malaysian business to design, build, deploy, and document a complete machine learning capability addressing one specific business question.
The capability includes the model itself, the data pipeline that feeds it, the monitoring and evaluation infrastructure that surrounds it, and the documentation required for the firm's internal team to maintain it. We are deliberate about scope: we deliver one capability done well rather than several done loosely.
Engagement process
Problem definition and scoping
Written problem statement; data audit; feasibility assessment
Evaluation infrastructure build
Test set construction; evaluation protocol definition; tooling setup
Pipeline and model development
Data pipeline build; model training and iteration; review with your team
Deployment and handover
Production deployment; monitoring setup; documentation review; handover session
Engagement process
Evaluation audit
Review current deployment process; identify evaluation gaps; document findings
Test set construction
Sample from production data; label representative examples; document methodology
Framework documentation
Written evaluation protocol; metric definitions; acceptable threshold guidance
Deployment integration
Integration with your CI/CD or deployment process; team walkthrough
Engagement 02
Evaluation Framework Engagement
A focused engagement for firms whose existing AI work suffers from inadequate evaluation — that is, the team is shipping changes without a reliable way to know whether things have improved.
We work with the team to construct a written evaluation framework, build a representative test set drawn from real production data, and integrate the evaluation into the team's deployment process. The output is a measurable shift in how the team understands the quality of its own work.
Engagement 03
Senior Briefing on AI Choices
A two-hour structured briefing for senior leadership on the practical choices a firm faces when introducing AI systems into its operations — build versus buy, internal versus external hosting, data residency, governance and disclosure obligations under Malaysian and ASEAN regulatory frameworks.
The session is conducted in person at the client's premises, with a written follow-up note delivered the following day. Useful for boards and executive teams about to commission their first substantive AI initiative.
Briefing structure
Pre-session questionnaire
We collect context on your current AI considerations and team composition
Two-hour in-person session
Structured presentation; open Q&A; practical decision framework
Written follow-up note
Delivered the following working day; suitable for board distribution
— Choosing the Right Engagement
Which engagement fits your situation?
Use this table to orient your thinking. If you are unsure, the Senior Briefing is often the right starting point.
| Your situation | Capability Build | Eval Framework | Senior Briefing |
|---|---|---|---|
| You have no existing ML capability and want to build one | — | — | |
| You have ML systems that ship changes without good evaluation | — | — | |
| Your board needs to understand AI options before commissioning work | — | — | |
| You need to understand regulatory obligations before building | — | — | |
| You want your team to maintain the system after we leave | — | ||
| You need a quick, focussed output within a few days | — | — |
— Standards Applied Across All Engagements
Protocols shared across our practice
Data security and PDPA compliance
Data processing agreements are signed before any client data is accessed. All processing occurs in agreed, documented environments. We do not transfer client data outside agreed jurisdictions.
Written scope and amendment process
Every engagement begins with a signed scope document. Changes follow a written amendment process that documents implications before additional work is authorised.
Maintainability over sophistication
We select tools and architectures based on what your team can maintain and extend. Architectural decisions are documented with their rationale for future reference.
Direct practitioner communication
Clients communicate directly with the practitioners building their capability — not through account management intermediaries. One working day response standard on all client communications.
Success criteria defined upfront
We define and agree measurable success criteria before any work begins. Engagement close is evaluated against these criteria, not against our internal assessment of quality.
Structured knowledge transfer
Every Capability Build and Evaluation Framework engagement includes a structured handover session. Documentation is reviewed with your team before the engagement formally closes.
— Pricing
Stated prices. No retainers. No surprises.
Each engagement has a single published price covering the scope described. Amendments to scope are handled by written agreement with explicit cost and timeline implications.
Engagement 03
Senior Briefing
- 2-hour in-person session at your premises
- Pre-session questionnaire
- Written follow-up note (next working day)
- Suitable for board or C-suite
Engagement 02
Evaluation Framework
- Evaluation audit of current practice
- Production-data test set construction
- Written evaluation framework
- Deployment process integration
- Team walkthrough (6–8 weeks)
Engagement 01
Capability Build
- Model, pipeline, and evaluation infrastructure
- Production monitoring setup
- Internal documentation for your team
- Structured handover session
- 3–4 month engagement
— Next Step
Not sure which engagement fits?
Describe your situation in a brief message. We will recommend which engagement type is most appropriate, or explain why none of them are — if that is the honest answer.
Send an Enquiry