— Legal
Cookie Policy
Last updated: 2 May 2025 | Effective: 2 May 2025
Manage Your Preferences
You can adjust your cookie preferences at any time. Changes take effect immediately and are stored in your browser.
Essential Cookies
Required for the website to function. Cannot be disabled.
Analytics Cookies
Help us understand how the site is used so we can improve it. No personal profiles are built.
Marketing Cookies
Used for targeted advertising. We do not currently place marketing cookies, but may do so in future with your consent.
Preference Cookies
Remember settings you have chosen so you do not need to set them again on future visits.
1. What Are Cookies
Cookies are small text files that a website stores on your device when you visit it. They allow the website to remember certain information about your visit — such as your preferences or whether you have previously consented to the use of optional cookies.
Cookies are widely used and are not inherently harmful. A cookie cannot access other files on your device, run programs, or transmit viruses. It contains only the information the website puts into it, and can only be read by the website that set it.
2. How We Use Cookies
Kilau Neural uses cookies for a limited number of purposes. We do not use cookies to build personal profiles, serve advertising, or track your activity across other websites. The table below describes the cookies we set and what they do.
2.1 Essential cookies
These cookies are necessary for the website to work correctly. They cannot be switched off because the site would not function without them.
| Name | Purpose | Duration | Set by |
|---|---|---|---|
| cookieConsent | Stores your cookie consent preferences so the consent notice does not appear on every page | 12 months | Kilau Neural |
| _session | Maintains your session across pages during a single visit | Session | Kilau Neural |
2.2 Analytics cookies
These cookies help us understand how visitors interact with our website — which pages are viewed most, where visitors arrive from, and how long they stay. This information is aggregated and does not identify individuals. Analytics cookies are placed only if you have given consent.
| Name | Purpose | Duration | Set by |
|---|---|---|---|
| _ga | Distinguishes unique users by assigning a randomly generated identifier | 2 years | Google Analytics |
| _ga_* | Maintains session state for Google Analytics | 2 years | Google Analytics |
| _gid | Distinguishes users across sessions | 24 hours | Google Analytics |
| _gat | Throttles request rate to limit data collection on high-traffic sites | 1 minute | Google Analytics |
2.3 Marketing cookies
We do not currently place marketing or advertising cookies on this website. If this changes, we will update this policy and seek your consent before placing such cookies.
2.4 Preference cookies
These cookies remember choices you make on the site so that your selections persist across visits. At present, only your cookie consent state is stored as a preference.
3. Third-Party Cookies
Where we use Google Analytics, cookies are set by Google Ireland Limited (for users in the European Economic Area) or Google LLC (for other users). Google's use of this data is governed by Google's Privacy Policy. We have configured our analytics to anonymise IP addresses and to disable advertising features.
This website embeds a Google Maps iframe on the home page to display our office location. Google may set cookies when the map is displayed. This falls within Google's cookie and privacy policies, which you can review on Google's website. The map iframe is limited to displaying location data only.
4. Your Consent and How to Manage It
When you first visit our website, a notice informs you of our cookie use and requests your consent for optional cookies. You can:
- Accept all cookies (essential and analytics)
- Accept essential cookies only
- Adjust individual categories using the preference panel at the top of this page
You can change your preferences at any time by returning to this page and using the preference manager above. Your consent state is stored for up to 12 months, after which we will ask again.
4.1 Browser-level controls
All major browsers allow you to manage cookies through browser settings. You can block cookies entirely, delete existing cookies, or receive a notification before a cookie is placed. Note that blocking essential cookies will prevent parts of our website from functioning correctly. Browser documentation typically provides guidance on how to manage cookies for each browser.
4.2 Opt-out for analytics
You can opt out of Google Analytics data collection across all websites using the Google Analytics Opt-out Browser Add-on, which is available from Google's website.
5. Data Stored in Cookies
Our consent cookie (cookieConsent) stores a JSON object containing the following fields:
- essential — always true
- analytics — true or false based on your selection
- marketing — true or false based on your selection
- preferences — true or false based on your selection
- timestamp — the date and time consent was recorded
- version — the version of this policy in effect at the time of consent
No personal identifiers are stored in this cookie.
6. Retention
Cookie data is held for the duration specified in the table in Section 2. Analytics data collected through Google Analytics is retained for 26 months. Consent records are retained for 12 months, consistent with our consent renewal cycle.
7. Changes to This Policy
We may update this Cookie Policy when we change how we use cookies or when new cookie categories are introduced. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through a renewed consent notice on the website.
8. Further Information
For questions about this Cookie Policy or our use of cookies, contact us:
- Email: [email protected]
- Post: Kilau Neural, 53, Jalan Hang Lekiu, 50100 Kuala Lumpur, Wilayah Persekutuan, Malaysia
- Telephone: +60 3-2074 5198
For enquiries about your personal data more broadly, see our Privacy Policy. For general terms governing use of this website, see our Terms & Conditions.